Serving Elk Grove, Arden-Arcade, Rancho Cordova, Citrus Heights, Folsom, Carmichael, Florin, Sacramento County, North Highlands, Antelope, Fair Oaks, Vineyard, Foothill Farms, Orangevale and beyond Air Conditioning Installation Sacramento County

Now I have heat Mar 25, 2025

Ray O Cook had installed my HAC system and honored my 10-year warranty on parts. San S. was a great repair tech and took the time to explain what the problem was. Now I have heat and look forward to my A/C during the heat wave/s.

Marilyn

Technician was on time and friendly Mar 25, 2025

Technician was on time and friendly. Very neat and left everything clean. Called ahead to let me know he was on the way. This was a regular HVAC maintenance, no issues found.

Kris Greene

Peace of Mind Mar 25, 2025

Brandon Connelly gives us peace of mind because of his knowledgeable and friendly work ethic. We’re glad he is working for Ray O Cook.

Sandra Dietrich

Brandon was professional and quick Mar 23, 2025

Brandon showed up early for our appointment, which is good. He was professional and quick to work. He explained things as he went along. Everything went well. He took photos of necessary items. He's a nice guy and easy to ask questions.

Jimmy Marquardt

Terrific Service Mar 21, 2025

Terrific service. Highly recommend Ray O. Cook. Paul M. is an expert. This is the 2nd time we have dealt with him. He seems to know the business inside and out. He answers every question clearly. I have complete confidence in him.

Jim Hartman

Mike was amazing! Mar 20, 2025

Mike was amazing, and you are lucky to have him on your team! He was easy to follow in his description of the process and his findings. His energy, enthusiasm, and attitude were appreciated and recognized. Thank you very much.

John Goodenough

Highly Recommend Mar 19, 2025

VERY fast response time during a heat wave. Great diagnosis and repair was done quickly. Highly recommend.

Craig Gandy

Efficient and Informative Mar 18, 2025

Michael was efficient and explained everything about our system. We would use his service again.

Duane Paul

5 Star All Day Mar 14, 2025

Paul was great, easy to talk to, and he listened to our concerns. 5 star all day. Now we wait till the install and I believe it will deserve a five also. Thanks, Paul, John, and the entire team were great, a big five star for the team. Robbie was professional.

daniel hail

Wonderful HVAC Installation Team Mar 12, 2025

Your entire team did a wonderful job installing our new HVAC system. Jose, Jared, Willie, Alex, and the rest of the crew were great to work with. Whenever we had a question about the installation, each employee was very friendly and knowledgeable in their response. They were very careful removing our old system/conduit from inside our home and ensured everything was removed and cleaned up each day. At the end of each workday, we always received a status of the current work completed and what needed to be finished. Thank you very much. Lynda & Bryon Rush

Bryon Rush

A Five Star Experience Mar 12, 2025

Danny was informative, very professional, and listened to us. He explained everything they would do to make sure our new system would be very efficient. John and his crew were super friendly, professional, and ready to answer any questions we had. A five star experience from start to finish.

Jon Hamilton

Knowledgeable and Efficient Mar 11, 2025

Mike was your repair rep. He was knowledgeable, efficient, and a good listener. I am very happy with Ray O Cook maintenance.

Tamalon Littlefield

Could not ask for better service. Mar 10, 2025

I have had years of experience with Ray O Cook. Always have had great experiences from system installation to annual service. Mike B was no different. Thorough and professional. Even found a thermostat function that had been deactivated. The final report is explained upon service completion. Pictures and a written copy of the report are emailed for your records. Could not ask for better service.

Kenneth Anderson

Amazing customer service Mar 7, 2025

Amazing customer service. Super friendly technician. Very thorough. Would highly recommend.

Andrea Wait

Ray Cook is my a/c company for life! Mar 6, 2025

Such a great team! Install was easy, the team was friendly, and kept me informed on the process. Ray O Cook is my a/c company for life!

Keith Kilby

Joe is very professional Mar 5, 2025

Joe is very professional and has been very diligent in helping us fix issues with our relatively new HVAC. We look forward to working with him until we get our system fully functional or replaced with a new unit.

Bonnie Clark

I highly recommend Ray Cook Mar 1, 2025

My experience with Michael was excellent. Michael was very knowledgeable, friendly, and walked me through the entire process. Michael took pictures to explain what the numbers mean on the unit, etc. I highly recommend Ray Cook Air Conditioning and Heating. I signed up for the yearly service contract. Next time I will sign up for the five-year plan. Thank you, Michael, for everything. Sue

Susan Mulder

Very Professional Kind Technician Feb 28, 2025

Great presentation, details, without rushing, explanation in detail how it's going to be done, options with payments, very professional kind technician Danny Page.

Elizabeth Dederko

Worth its weight in gold Feb 27, 2025

Ray O Cook was referred to me by my son. I was very impressed with the assessment and the erudite and kind Paul M. Scheduled within 2 weeks... everything explained and am so pleased. This will replace an over 35-year and rumbly system. This firm is worth its weight in gold.

Babs Fitzpatrick

The Best Technician Feb 26, 2025

Joe is knowledgeable and communicates exceptionally. Probably the best technician we have worked with.

Cathy Hallock

Highly Recommend Ray O. Cook Feb 26, 2025

Paul was very professional and knowledgeable. He took time to explain everything in layman's terms and I appreciate the fact that he really worked to find out the present state of our home and HVAC needs. I am detail-oriented and I appreciate that in the service providers I use and recommend. A couple of weeks after our initial installation, we were having an issue in one room. Ray O. Cook has provided great customer service coming back out to correct the problem and to make sure we are pleased with our new system. They are great to work with and I highly recommend them.

Anne R.

Friendly, Efficient and Thorough Feb 21, 2025

John was on time, friendly, efficient, and thorough. And he took time to answer my questions and make suggestions for possible replacement of my aging system.

Gray Allen

Recommend This Company Feb 21, 2025

Good service, and the technician explained the process and how the system was graded. Explained to me how the grade works, and why my system was graded the way it was. I would definitely recommend this company.

Paladin 1983

No Complaints So Far! Feb 20, 2025

Up front about costs, explained the issues clearly, fixed them quickly. No complaints so far!

Kevin

Professional and Detailed Service Feb 16, 2025

I have used Ray O Cook before. Their service is professional and detailed.

Michael Jensen

Reset My Thermostat Feb 15, 2025

Joe showed me how to reset my thermostat and gave me options if I continued to have problems with it.

Susan Campbell

Worked together like a family Feb 14, 2025

I want to shout out to Ray O Cook Heating & Air. The team of six came out on time and worked together like a family. They took the time to explain every phase of the install including setting up my iPhone. Thank you all of you for your expertise, especially John, Jacob, and Victor, you made us feel very comfortable and as if we were your only customer. Thank you.

Sandra Gray

Several Pricing Options Available Feb 13, 2025

Got here on time, very courteous, very knowledgeable about my system, gave me several pricing options. I have never felt ripped off; it's always options you decide what fits your budget.

Chris Robinson

Outstanding Service Since 2021 Feb 13, 2025

Our semi-annual maintenance was performed by Brandon C., who arrived when he said he would. Brandon was friendly, professional, proficient, and even handled my barking dogs with care and respect. I’ve experienced outstanding service with Ray O. Cook Heating & Air since my first encounter back in 2021. Thanks for your continued quality service and care! Wonderful, kind, and knowledgeable staff!

Gia Rossitto

Kept me posted on their way Feb 12, 2025

On time. Kept me posted that they were on their way and also sent an email who was arriving with a picture.

Cheryl Levine